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Tri-County Health Department News

Posted on: August 19, 2020

Tri-County Health Department Increases COVID-19 Contact Tracing Staff

Illustration of people on their phone and connecting them on a map diagram

Tri-County Health Department (TCHD) has increased their case management and contact tracing staff by 50 new employees as part of a nationwide effort to reduce the spread of COVID-19. This brings the total case investigation and contact tracing staff to 203 individuals, and many of the contact tracing staff are current TCHD employees who have been extensively trained to assume these new roles.

“Case management and contact tracing are a vital part of the methods that we use to slow the spread of COVID-19. It is the same procedure that we use to contact people if there has been a foodborne illness at a wedding reception or an outbreak in a school,” said John M. Douglas, Jr., MD, Executive Director of Tri-County Health Department. “Wearing masks and practicing social distancing are measures we all use to prevent the spread of the virus. Case management and contact tracing are other important public health measures that we use to control the spread among those who may have been exposed. We urge people to work with our staff if they are contacted. Contact tracing urges people who are sick, or who might become sick, to stay home and therefore slows the spread of the virus, which then helps to open our economy and schools.”

If you live in Adams, Arapahoe, or Douglas Counties and test positive for COVID-19, our case investigators will call and ask to verify your name and address, health information, and the names of places and people you have visited. Scammers, on the other hand, will ask you for more information. TCHD will never ask for your Social Security number or financial information. Contact tracers are trained to manage health and other sensitive information in order to protect everyone’s privacy, and we never reveal whom anyone came in contact with. Learn about what we will and will not ask at

There are periods of time when TCHD receives over 200 new cases a day. There have been over 16,000 individuals testing positive for COVID-19 in the TCHD region to date, and each of them has to be contacted by phone. Contact tracing informs people that they may have been exposed to COVID-19 long before they experience any symptoms so that they should get tested and can take extra precautions such as monitoring their health, self-isolating at home, and being extra vigilant with handwashing. For more information visit




Tri-County Health Department serves over 1.5 million people in Adams, Arapahoe and Douglas Counties. It provides over 60 programs and services including birth certificates, immunizations, WIC, restaurant inspections, family planning, STI/HIV Testing, and infectious disease investigations. For more information, visit Twitter @TCHDHealth or Facebook @cotchd. 

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